- How can I join a QandR session as a participant?
Joining a Live session can be done via the green button "Join Session" or go to www.qandr.eu/en/join .
- Can I as a facilitator also use QandR in an online session?
Yes, you can. QandR is regularly used in online sessions, especially since the Corona crisis. Just share the main screen of QandR in your video conferencing system and you can get started.
- Which browsers should I use as a moderator?
For the QandR dashboard and the presentation screen, we recommend using Google Chrome when you are working with the Windows operating system. For any Mac users out there, Apple's native Safari browser will do the job equally well.
- Which browsers are recommended for participants?
During a live session, the particiapant connecting to a QandR session, can use any phone browser. All the browsers on Android, Apple and Windows phones have been thoroughly tested.
- How do I show a QR code that can be used to access a QandR session?
Click on the gear icon at the top right of your dashboard. A pop-up window will appear. Check the checkbox that says: Show QR code on title page.
- Can I temporarily hide respondents' answers on the main screen?
Yes, you can. In qualitative research, it is often a requirement that respondents first answer the question for themselves and then discuss their own and others' answers. To achieve this situation, most QandR modules have a so-called 'no-peer-influence' option that can be turned on in the editor. When this option is checked, the main screen will give an indication that people are answering, and how many, but the moderator will have to do a reveal before the answers appear on the main screen. You can view a clip of a video tutorial showing how to set no-peer influence from within the editor.
The no-peer influence option is currently available for the Poll, the Wordcloud, the Grading and the Moodboard. You can activate it in the editor by checking the 'no third party influence' box.
- The arrow key do not work during my live session, what goes wrong?
Quite probably you clicked with your mouse on another program then your browser, and then your arrow-key are not active anymore, at least not for QandR. This happens for instance if you arrange something in your video conference program, like the way you see the video, and after that directly push the arrow key. At that moment the computer does not know that you want to move to the next slide in the browser, it think that you use the arrow key for something in the video conference program.
This issue is very simply resolved by click on the browser again, and the arrow keys will work again. And especially for this situation, which is typical in times of Corona, we develop also hidden navigation keys in the main screen. If you use these to navigate the browser will always be active because you’re by default clicking on it;-)
- How do I display answers if they do not appear automatically?
You quite probably configured the module to 'non-peer' influence in the editor. This means that all respondents first get a chance to individually answer the question and after that the moderator can decide himself to 'reveal' the answer for the whole group. The moderator can do this by using the 'space-bar' during the live session, or by clicking with his mouse on the circle on the mainscreen, see also our overview of key-board shortcuts.