QandR is GDPR proof

QandR is designed in such a way that you can participate in a QandR session without giving any personal information. Participants take part anonymously. During a session, you are literally a number to QandR. You see that guest number on your phone immediately after connecting to the session. We use these numbers to collect the results, add them up and show them as a visual on the main screen.

Identification does not go beyond an anonymous number. QandR does not know your name, your telephone number, your age, where you live or any other personal information. All it knows is that a browser participated in the session and what responses were given. This anonymous participation not only protects the privacy of participants, but also makes it super easy to participate in a QandR session.

During the session, some interactions of the QandR work formats are assigned a colour to participants in order to distinguish them from each other during the session. These data are also stored anonymously.

QandR is designed to be used in an environment - remote (online) and/or in a physical space, where people also see each other and engage in conversation. In that conversation, you see and hear each other and find out what others think. For example, in a qualitative conversation, the facilitator will typically ask respondents to explain the answers given so that the underlying opinion can be discussed.

QandR hands out a color to each participant at the beginning of the session. You can see that color reflected, for example, in the dots that participants use on the main screen. If the person with the blue dot explains his/her point of view, it will also become clear to everyone in the session who is operating the blue dot. The colors thus promote group dynamics, making it easier to quickly address someone regarding his or her answer. But the link between the color and the person is not visualized by QandR itself. Also in the archive it is not visible who had which color. The QandR archives are thus really a form of anonymous data storage.

To conduct QandR sessions as a moderator, you need a QandR account. With it, you can start all your sessions and view their results afterwards. These are the visuals that visually represent the collective responses of your participants - not the individual responses of identifiable individuals. Your QandR account is a secure account that can only be accessed by you. A QandR account requires only a few pieces of information from you, such as email, name, and name of your organization that you enter once when you register your account. QandR only uses your data to run the service and will never share it with others.

Facilitators of public meetings have a responsibility to follow the GDPR guidelines within QandR session. The QandR modules may not be used to retrieve personally identifiable information. For example, a Wordcloud may not be used to retrieve the first or last names or other personal information of participants. And according to the GDPR guidelines, no selfies may be uploaded to the Moodboard either.

When a QandR session of a public meeting does contain personal data of participants, we advise facilitators to delete the archive of that session. In the dashboard and [the editor] functions are available for this.

The QandR developer Noterik has an FG (data protection officer) who oversees customer and user privacy compliance in accordance with the AVG, who is also registered with the AP (Authority for the Protection of Personal Data). In this way, in addition to the restrictions already built into the service, we offer our customers additional reliability and ensure that internally everything is always in order.

Please review our privacy policy for more technical details on how we handle the collection, storage and disclosure of personal data from facilitators, participants and other stakeholders.