When there are questions about using the editor or operating a live session the following contact details can be used:
Telephone during office hours: +31 20 2401145
Ask for: Rutger Rozendal or Billy de la Rambelje Garcia
If there is an issue with operating the system, we will almost always ask which browser and what kind of operating system you use so it is good to have that information be ready. For operating the dashboard and the presentation screen we advice you to use Google Chrome
Furthermore, in an email describing an issue, a photo or screenshot of the problem is often a very efficient way to communicate, images are often very clear as a problem description, please attach this to the email you send us.